Agentz is not just another chatbot. It’s an omnichannel communication platform that attends and guides customers on phone, text, and online. Our approach leveraging intelligent technology engages with website visitors as soon as they arrive helping to direct them to what they need – fast. By proactively guiding the customer, whether it be to learn more about the business, schedule an appointment, leave a message or chat with the business live, Agentz is designed to drive the right outcomes – a satisfying customer experience along with customer acquisition and retention for the location.
One of the biggest opportunities locations have to grow their revenue is to take full advantage of their inbound calls. Too often, the typical location misses upwards of 30% of their calls. Even just a 10% missed call rate can impact the location’s bottom line. Agentz ensures that no customer call goes unanswered – ever. When the location is extra busy or even closed, the Agentz Digital Receptionist is the perfect back-up plan to ensure not another customer gets missed.