Our automated assistant ECAT helps network businesses engage with and respond faster to their customers on phone, SMS and online, improving the effectiveness of the brand’s marketing spend.
Agentz’ ECAT solution meets the needs of the franchise owner while supporting the goals of the brand for communication & operational efficiency, customer acquisition, retention, and revenue growth.
We’ll work with you to customize your automated assistant so that it is trained to handle the uniqueness of your brand. The insights your Agentz automated assistant will share with you, will keep you informed on how your network is performing down to the location level.
We've worked with SMBs for 20+ years and understand their unique challenges
We converge missed calls to automated or manual SMS conversations for seamless customer communications
We offer simple, low-cost, all inclusive pricing
We create a brand-specific knowledge base that is replicated across your network yet still has the flexibility for local customization
Installation and setup are a breeze at the national or location level. We’re designed to handle the nuances of customer experience across franchise and multi-location networks
We use our intelligent conversation flows to engage customers in order to drive them towards specific outcomes
As we gather data about how customers interact with your brand, the automated assistant learns and updates the knowledge base accordingly
Want to learn more about how Agentz can support your franchise or multi-location brand? Contact us today so that we can learn more about your business and to schedule a demo.