Agentz’s proprietary technology is used in conjunction with ChatGPT’s AI to understand the intent of a customer’s inquiry and formulating a response in real-time using the business’ own website, uploaded content or Q&A knowledgebase.
Agentz allows businesses to offer an enhanced experience when handling routine or specific queries. For example, if a customer asks “I want to book an appointment” it is smart enough to provide the correct path for a customer to complete this task.
By curating their own Q&A, businesses can have complete control over the responses presented providing accuracy, consistency, and a great customer experience.
Agentz has developed proprietary AI models that use machine learning to create pre-trained industry specific knowledgebases using basic business information provided by its small business users. This allows us to offer an out-of-box experience that eliminates the need for extensive customization or coding. Our proprietary model helps make the Agentz automated assistant one of the simplest to use but most effective bots in its class.
Learn more about our webform automation API.
For those business users ready to graduate beyond our standard out-of-the-box flows, the no-code Agentz conversation flow builder allows small businesses, enterprises, and brands to create customized conversation experiences for their customers.
Create custom lead capture forms and send personalized responses back to your customer as well as lead alerts to your team.
Our conversation monitoring models use machine learning to identify the types of conversations, among the thousands taking place on the platform, that require human follow up. Once key markers are identified, we are able to facilitate immediate action leading to better customer service and increased customer conversion.
Agentz is built on Amazon AWS cloud services offering full scalability for our users and partners.
Our API’s leverage third-party generative AI and integrate with Facebook Messenger and Google Messages, as well as support the transferring of data from the Agentz CRM to partner third-party or proprietary dashboards.
Additional partner integrations are facilitated using TapClicks and Zapier.
The Agentz automated assistant is a best in class ECAT offering a feature rich, all-inclusive and low cost solution for small to medium sized businesses, enterprises, and multi-location brands. Compare Agentz to solutions offered by companies like Drift, Intercom, Wix, Podium, Birdeye and others.